Privacy policy

Your privacy is of the highest importance to us, and we promise to protect it in accordance with this policy.

In the course of working with customers and potential customers we may collect personal information for example your name, address, email address and telephone number. All such information is held on secure servers or on devices (e.g. phones) with password or other login protection enabled or on third party chat services (e.g. Whatsapp) that we reasonably believe to be secure. Tagra Lighting complies fully with all applicable Data Protection legislation, and we’ll treat all your personal information as confidential.

If you browse our website we may also collect, and our third party providers (e.g. Google Analytics) may collect, information about where you are on the internet (e.g. the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country and telephone area code where your computer is located, the pages of our website that were viewed during your visit (“User Information”).

We use your information only for the following purposes:

• Keeping track of customer and prospect information so we know how to contact you and we have a record of our conversations and communications;
• For statistical or survey purposes to improve this website and its services to you;
• To administer this website;

We may ask if you if you wish to receive information from Tagra Lighting by e-mail, SMS, telephone or by post, about products, promotions or special offers which we feel may be of interest to you. We may disclose your contact details (e.g. email address) to a service provider (e.g. mailchimp) to process mailings for us. They are also under an obligation to comply with data protection legislation and to keep your personal information confidential.

In the event that you do not wish to be contacted for such purposes, just let us know. You may unsubscribe by clicking the unsubscribe link at the bottom of an email.

Your Personal Information may be disclosed to other businesses under common control with Tagra Lighting. We will not release your Personal Information to any company outside of the Tagra Lighting group for their mailing or marketing purposes. However, if we are acquired or sell one of our businesses we may transfer your Personal Information to the new owner to be used by them and their group companies.

You should be aware that if we are requested by the police or any other regulatory or government authority investigating suspected illegal activities to provide your Personal Information and /or User Information, we are entitled do so.

Cookies

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If you’d like to learn more about cookies in general and how to manage them, visit aboutcookies.org

If you’d like to opt out of cookies, please go to the Network Advertising Initiative website.

Please note that we’re not responsible for the content of external websites.

Your rights and how to contact us

Tagra Lighting is a trading name of T.R. Ventures Limited. We are a company incorporated in England. Our company number is 07757720. Our registered office is Unit 2, Southfields Industrial Estate, Trafford Park, M17 1SJ. You can write to us there.

Our Data Protection Officer is Yas Hamidi. You can reach him by writing to him at the address above (mark the letter “PRIVACY”) or by email to [email protected] with “PRIVACY” in the subject line.

You have a right (commonly referred to as “subject access”) to see a copy of the information we hold on you and to be told whether any personal data is being processed, what data, the reasons it is being processed, and whether it will be given to any other organisations or people; you are also entitled to be given a copy of the information comprising the data; and given details of the source of the data (where this is available). To exercise these rights please contact us as above.